Feature Tree Installations
At East Coast Palms, we are dedicated to ensuring that the installation of feature trees is not only efficient but also a delightful experience for our valued customers. From the initial consultation to the final planting, our team of experts works closely with you to understand your vision and preferences. We handle every detail meticulously, from selecting the perfect trees that complement your landscape to ensuring they are planted with precision and care. Our commitment to excellence and customer satisfaction means we are always available to address any questions or concerns you may have throughout the process.
Our Process
1. Consultation
During the initial consultation, our team meets with the customer either online at the planting site. We encourage customers to share their ideas and visions for the space, providing as much detail as possible. Together, we discuss various options to ensure the final result aligns perfectly with the customer's vision.
2. Comprehensive Quote
Following the consultation, we provide our customers with a comprehensive quote. This quote includes detailed pricing for the feature tree(s), as well as delivery and installation options. Our goal is transparency, so customers can make informed decisions without any surprises.
3. Tree Selection Process
Once the quote is approved, customers have the opportunity to inspect and select their desired tree specimen. This can be done onsite, via Facetime, or through photos shared by our team. We understand the importance of choosing the perfect tree, and we're here to guide customers every step of the way.
4. Sizing and Preparation
After the tree selection process, we provide customers with sizing and preparation information. This ensures that the planting site is ready to receive the tree and that the necessary arrangements are in place for a smooth installation process.
5. Delivery & Installation
With preparations complete, we work with our customers to book a date for delivery and installation. During this step, we take into consideration any special requirements, such as access to the site. Depending on the site conditions, we may arrange for a crane truck or flatbed truck, as well as coordinate with franna teams, landscape teams, and aftercare teams where necessary.